AI integration
AI integration that does real work for your business
Chat assistants, voice agents, document automation and smart search, built into your website or app with care for accuracy, privacy and cost. We build and run AI products ourselves, so we know where it shines and where it does not.
Beyond the chatbot demo
Plugging a chatbot into a website takes an afternoon. Making AI that answers correctly, stays on topic, protects customer data and does not cost a fortune every month takes engineering. That is the part we focus on.
We start with a specific job: answering common customer questions, qualifying leads, summarising documents, drafting replies or searching your own content. Then we design the AI around that job, with guardrails, a fallback to a human and a way to measure whether it is working.
What we build with AI
Typical AI projects include:
- Website chat assistants trained on your own content and policies
- Real-time voice agents that hold natural spoken conversations
- Document processing: extracting data from PDFs, forms and emails
- Smart search across your products, help articles or internal knowledge
- Drafting and summarising tools for your team
- AI features inside your own product, with usage tracking and cost controls
We run AI in production every day
Hire Doris, our own recruitment platform, uses a real-time AI voice to interview job candidates in their own language, then scores each answer against the employer’s criteria with a transparent, auditable explanation. Building it taught us what matters in practice: latency, prompt-injection defence, structured outputs, fallbacks between AI providers, and keeping a human in charge of decisions that affect people.
We work with the leading model providers, including Anthropic Claude, OpenAI and Google Gemini, and choose the right model for each job based on quality, speed and price.
Privacy and trust first
AI features often touch personal information. We design them to follow the New Zealand Privacy Act 2020, keep sensitive data out of prompts where possible, tell users when they are talking to AI, and log decisions so they can be explained. For clients who sell into Europe, we design with the EU AI Act in mind.
Frequently asked questions
Will an AI assistant make things up?
Any language model can, which is why we ground answers in your own content, restrict what the assistant can talk about and hand over to a person when it is unsure. We test against real questions before launch.
How much does it cost to run AI features?
Running costs depend on the model and usage volume. We estimate them up front, add usage limits, and choose smaller, cheaper models wherever they do the job well.
Is our data used to train AI models?
We use business API plans from providers that do not train on your data by default, and we avoid sending personal information unless the feature genuinely needs it.
Can you add AI to our existing website or app?
Yes. Most AI features can be added to an existing site or product through an API, without a rebuild.
Ready to start?
Get an itemised estimate in about five minutes. No sales call needed.
Get an instant quote